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Deputy Program Manager (DPM)

Region, Central America · Administrative

Deputy Program Manager (DPM)

Location: Central America Region
Work Type: Full-time; 40 hours per week
Remote Work: No, but the position allows occasional telework
Clearance Level: Secret
Travel: Yes

Job Description

ATSG is presently identifying candidates for the following position: Deputy Program Manager with an active Secret security clearance to join the ATSG Project Management Office’s (PMO) In-Country Support Office (ICSO) team to work in partnership with the Department of State’s Bureau of International Narcotics and Law Enforcement Affairs (INL). The Deputy Program Manager (DPM) will serve as the ICSO’s lead and is ultimately responsible for the direct supervision of ATSG's Third Party Contractor (TPC) efforts and task order operations including contract performance, scheduling, and quality assurance and works closely with the Program Manager to provide direct support to INL's Central America Regional Security Initiative (CARSI). The CARSI Initiative, one of the largest and most sophisticated multi-lateral security efforts in the world, provides funding for the USG to assist the governments of the CARSI countries with police professionalization, justice sector reform, counter narcotics efforts, border security management, crime and violence prevention, and anti-corruption efforts.

Duties and Responsibilities

  • Overall responsibility for in-country business and program operations
  • Develop strong rapport with local INL COR, ATSG CARSI Program Manager, and ATSG task order employees; manage expectations and build a trusted relationship
  • Promote ATSG supporting role on the task order provide support to COR/PMs that encourages continuous and consistent contract growth
  • Evaluate operational risk vs. reward and make sound decisions on task order requirements
  • Encourage TPCs to develop/implement innovative methods and practices in support of the INL mission
  • Maintain ATSG’s operations license and other business permits with local government and laws
  • Enforce ATSG’s expectations, rules, and policies
  • Participate in meetings with CARSI Program Manager and ATSG Leadership 
  • Implement/Rejuvenate clear, concise country and ICSO SOPs
  • Conduct regular Operational Budget Management and Reporting
  • Consult local legal counsel to ensure compliance with country’s laws, regulations, and mandates
  • Manage/Engage all stakeholders to identify trends and forecast new requirements
  • Supervise all assigned TPCs supporting INL and ICSO Staff 
  • Recruit candidates to fill new positions created during task order modifications
  • Partner with local Immigration Office, INL, and U.S. Embassy for visas and work permits for USN and TCN TPCs
  • Own new employee onboarding process
  • Own language requirements process for incumbent personnel and new hires
  • Conduct regular reporting as required on task order
  • Conduct training for incumbent personnel and new hires on policy changes and updates
  • Track personnel Security Clearances, MRPTs, and RSOs through ATSG FSO or local RSO 
  • Conduct recalls of all assigned personnel to disseminate pertinent information in the event of a contingency or emergency; maintain 24/7/365 accountability of all personnel during contingency and/or emergency operations
  • Conduct emergency action procedures for all personnel as directed during contingency/emergency operations

Minimum Qualifications

  • Must be an U.S. citizen
  • Must possess a Secret clearance at the time of application
  • FSI level 4/4 English
  • FSI level 3/3 Spanish
  • Bachelor’s degree from an accredited university 
  • Five (5) years of project/program management experience, international law enforcement, and/or criminal justice assistance
  • Eight (8) years of professional experience as a manager
  • Ability to effectively lead a diverse team via in-person and remote/virtual management
  • Demonstrated ability to establish and maintain effective, professional relationships and provide excellent customer service
  • Advance technical writing skills
  • Demonstrated ability to effectively share knowledge
  • Strong organization and interpersonal skills with excellent oral and written communication skills working with all levels of internal/external stakeholders
  • Demonstrated skill and ability in managing multiple concurrent activities of varying complexity, including changing priorities and short turn-around times, while maintaining a high degree of quality of work product
  • Experience in producing, maintaining, implementing, and enforcing a Quality Control Plan, Risk Management Plan, program data tracking tools, situation reports, project schedules, etc.
  • Demonstrated proficiency in computer and web-based applications including Microsoft Office Suite and Adobe Acrobat

Preferred Qualifications

  • Knowledge of U.S. Embassy organization and familiarity with program, organization, and operation of other U.S. agencies involved with INL
  • At least three (3) years of OCONUS project/program management experience
  • FSI level 4/4 Spanish


ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America.  Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.

ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

To comply with Federal law, ATSG Corporation participates in E-Verify.  Successful candidates must pass the E-Verify process after hire to maintain their employment. 

ATSG abides by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. 

We respectfully request not to be contacted by recruiters and/or staffing agencies.

*Candidates are encouraged to submit a .doc or .docx resume that explicitly addresses each of the requirements listed above.

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