FBI Data Analyst (ITID)

Location: Washington, D.C. (On-site)
Remote Work: No
Clearance: Top Secret
 

Job Description

ATSG Corporation is presently identifying candidates for a Data Analyst position. The Data Analyst supports the Information Technology Infrastructure Division (ITID), Collaboration and Identity Services Section’s (CISS) Mobility Program Office (MPO) and is a part of the Telecommunications Expense Management (TEM) team. The objective of this team is to provide program management of enterprise managed smartphones, tablets, and other mobile telecommunications support services to classified and unclassified FBI enterprises.

The TEM team will be comprised of multiple analysts and data analysts who will provide the highest level of customer support experts to manage at least 40-50,000 mobile devices, their inventory and carrier voice/data plans. The team will utilize designated FBI database systems to provide outputs such as (but not limited to) scheduled reports, ad hoc reports, monitoring reports, usage reports, and data synchronization. 

 Responsibilities

• Provide Customer Service Support to all customers while working on this task order.
• Support mobile device users on a daily basis, using the FBI designated ticketing application to view, track, and update service desk IT tickets that concern mobile telecommunication services and devices.
• Manage common tasks: Examples of common tasks include but not limited to new device orders, Mobile Telephone Number (MTN) changes, MTN Voice Mail password resets, global roaming voice/data plans, reconciling inventory and ordering matters, and maintaining MPO documentation.
• Correspond with using the designated FBI system(s) to resolve issues.
• Download and merge vendor and FBI weekly and monthly data.
• Create professional reports including but not limited to customized weekly, monthly, quarterly, and annual reports.
• Design, maintain, and customize the FBI designated data system(s) to produce weekly, monthly, quarterly, and ad hoc data tracking as mandated by the FBI.
• Analyze data to track usage, billing, and FBI Human Resource data to create and distribute weekly, monthly, and quarterly reports as required by the FBI.
• Streamline data merging techniques and data analysis tool sets with expertise recommendations using the FBI designated database and reporting system(s).
• Provide analysis to manage cost, reduce waste, and coordinates recommendations with the task lead for constant reporting to MPO as well as designated FBI customers.
• Analyze vendor chargers and validates invoice charges, resolving errors with carriers.
• Validate data integrity when processing orders, reconciling vendor invoice charges, and FBI inventory control.

Minimum Qualifications

• Top Secret Security Clearance. Qualified candidates will already possess the fully adjudicated clearance required.
• Bachelor’s degree in a related field from an accredited institution.
• One (1) year of experience in advanced technical writing and data analysis skills.
• At least one (1) year of demonstrated experience with a majority of the Microsoft Office programs, Oracle 11g, or other enterprise database systems.

About ATSG

ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America.  Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.

*Candidates are encouraged to submit a .doc or .docx resume that explicitly addresses each of the requirements listed above.

ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Visit http://bit.ly/FederalEEO for more information. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
 
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.

To comply with Federal law, ATSG Corporation participates in E-Verify.  Successful candidates must pass the E-Verify process after hire. 
 
We respectfully request not to be contacted by recruiters and/or staffing agencies.